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    • JosePP
      JosePP last edited by

      Hello!

      I have all users with crons giving a similar error to the following:

      (larrain) FAILED to authorize user with PAM (Authentication service cannot retrieve authentication info)
      (webcor) FAILED to authorize user with PAM (Authentication service cannot retrieve authentication info)

      Do you know how it can be corrected? The user crons seem not to be running.

      sandeep 1 Reply Last reply Reply Quote 0
      • sandeep
        sandeep @JosePP last edited by sandeep

        @josepp said in Error cronjobs:

        FAILED to authorize user with PAM (Authentication service cannot retrieve authentication info)

        hello, is selinux is enabled ?

        if not tally with this files /etc/passwd, /etc/group and /etc/shadow they should have user added in the files.

        JosePP 1 Reply Last reply Reply Quote 0
        • JosePP
          JosePP @sandeep last edited by

          @sandeep said in Error cronjobs:

          /etc/shadow

          Hello!

          Selinux appears to me like this:

          Disabled.

          I see user references in these files:

          /etc/passwd
          /etc/group

          But in this file:

          /etc/shadow

          I only see reference to 4 users on the server, root and three others. Is this normal? How should I fix it? I see the reference to a user and a kind of encrypted password.

          Greetings!

          sandeep 1 Reply Last reply Reply Quote 0
          • sandeep
            sandeep @JosePP last edited by

            @josepp you need to run mount -o rw,remount / to enable read write mode then run pwconv to generate the shadow file, then use passwd command to reset the user password. Hopefully it will solve it. Reboot system.

            JosePP 1 Reply Last reply Reply Quote 0
            • JosePP
              JosePP @sandeep last edited by

              @sandeep Hello!

              I've noticed that I don't get that error anymore, but it seems that the user level cron is not running on the server. Do you have any idea where the problem might be?

              Now the log shows this:

              Jan 5 11:05:01 centosweb CROND[16950]: (larrain) CMD (wget http://www.*************.com/modulos/PHPMailer/examples/backupmysql.php )

              Greetings!

              sandeep 1 Reply Last reply Reply Quote 0
              • sandeep
                sandeep @JosePP last edited by

                @josepp run the command only in cmd line and check what it outputs.

                1 Reply Last reply Reply Quote 0
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